Move In / Move Out Guide

Your first month’s rent and security deposit must be paid in the form of a CASHIER’S CHECK OR MONEY ORDER payable to Torrey Pines Property Management or TPPM, and is due at the time the Lease is signed. Future rental payments may be paid by personal check or electronic funds transfer (EFT). Upon lease execution you will be asked to pay a one-time documentation and online set up (D&O) fee of $12.00 payable to TPPM. This amount must be paid separately by check, cashier’s check or money order.

A Holding Deposit Agreement may be required to reserve your rental home before the Move-In date with payment required in the form of a cashier’s check or money order.

Rent payments are accepted from residents listed on the lease (only). Rent is due and payable on the 1st of each month and charges will apply for late payments per your lease agreement. Log in to your portal here to make a payment.

Please remember to always include your rental street address and unit on the face of the check for prompt & proper credit. If using “bill pay” or similar electronic banking, include street address and unit in the “memo” section for prompt & proper credit. Your bank can provide information on timing of recurring payments, it is your responsibility to ensure they arrive by your rent due date.

Your Property or Resident Manager will be your main contact person for all issues that arise as long as you reside at the property. We request that all maintenance requests be presented in writing or submitted directly via the Resident Portal here.

Before you move-out, you must provide an advance 30-Day Written Notice to Vacate. Please note that you will be responsible for the full term of your Lease should you decide to vacate before Lease expiration. We do not allow early termination of Leases until a qualified replacement party is found, otherwise the out-going resident remains financially responsible.

You will be advised of any remaining rent due dates or prorates. If you have an auto-pay set up though our resident portal, please adjust the payment amount to the appropriate prorated rent provided before the processing date. Any overpayments will be refunded with your security deposit. If you have an auto-pay set up to process before the 1st of the month, and you are moving out on the last day of the month, you will also need to log into your portal and cancel the auto-pay before it is processed. Access your resident portal by clicking here.

The premises should be clean and in “rent ready” condition for new resident, with the only discrepancies being those which are stated on your original Move-In/Move-Out Itemized Statement. If a Move-In/Move-Out Itemized Statement was not used, the apartment will be considered as received in clean “rent ready” condition when you first took possession of the premises.

General cleaning, carpet cleaning, and touch-up painting are common deductions from your security deposit. Damages to blinds, screens, appliances or fixtures are examples of deductions that may also occur. We typically use a “Best Effort” determination on general cleaning and items related to “Wear and Tear”. We suggest you reference the California Department of Real Estate should you have further questions about your security deposit.

Security deposit dispositions will not be determined and the unit is not considered vacant until all keys are returned to our office and all of your possessions are removed from the premises. A charge will be applied for storage and/or removal of items left behind. Please reference the California Department of Real Estate's webpage here should you have further questions about your security deposit.

Prior to your departure it may be necessary for us to briefly show the premises to a prospective renter. If so, we will contact you beforehand or leave a 24-Hour Notice to Enter in advance.

We will expect keys no later than the move-out date @ 5:00pm. Any days held over after the stated move out date will be charged a daily rate based on your current monthly rent using a 30-Day month. Your Security Deposit is not to be used for rent payment per California Law and the terms of your lease.